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Allowing Zixi Support to Access your System

Allowing Zixi Support to Access your System

Zixi Support personnel can access your system in order to help you to resolve issues that arise. You can control whether to allow/block access to Zixi Support personnel.

To allow/block access to Zixi Support personnel:

  1. In the main navigation, click Account Management > Single Sign-On.
    The Single Sign-On screen is displayed.
  2. Click on the Support tab.
  3. To allow/block access, select/deselect the Allow Zixi support access checkbox .
    Changes are saved automatically.


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