Viewing Existing Remote Access Profiles

The Remote Access screen displays all of the existing remote access profiles and information about the profile.

It is possible to edit the columns shown in the list. The main display shows following data:

Parameter

Description

NameThe name of the remote access profile as configured in ZEN Master.
TagThe Tag/s that is associated with this Remote Access Profile.

Status

The connection status of the remote access profile. Possible values:

  • Green – OK
  • Red – error state
  • Pink (shown together with a checkmark) – acknowledged error state
  • Gray – pending/disabled (waiting for initial connection)

The icon  next to a remote access connection indicates that the object is muted, disabling notifications for error/recovery events.

IP

The IP of the remote device as seen by ZEN Master.

Type

The profile configuration type – Zixi or Videon.

LinkClick Open to access the remote device UI.


When a Remote Access Profile is selected, the list pane is minimized and detailed info about the selected profile is shown on the right side of the screen. The info can be shown in in Tabs view.

  • Details – configuration details of the remote access profile.
  • Events - all the related events that have been generated by the system, such as connections, errors, and disconnections.
  • Notes – free-form text can be added with pertinent information about this remote access profile.

The info can also be shown Panel view, see Info Pages.

The top of the Info pane includes buttons for taking the following actions on the selected instance:

  • Acknowledge/Clear Acknowledgment (for instances in error state) – mark/clear the status of this source as acknowledged.
  • Mute/Clear Mute – disables/activates notification for error/recovery events. Set the date and time when the mute will automatically be cleared by clicking on the down arrow and selecting mute until.
  • Edit – enables you to edit the Zixi Receiver configuration.
  • Clone – create an additional Remote Access based on the settings of the selected Remote Access.
  • Disable/Enable – disabling a Remote Access stops all activity for that device without deleting the configuration of the device.
  • Delete – deletes the Remote Access configuration.


When one of the Remote Access instances is selected, the Info pane appears at the right side of the screen divided into 3 sections. The following info is shown: 

Details tab

Description

Type       

The Type of Remote  Access profile. Possible types are Zixi or Videon.

NameThe name of the remote access profile as configured in ZEN Master.
TagsThe Tag/s that is associated with this remote access profile.
You can edit the tag as follows: click the  icon. Then, delete the current tag by clicking the "X" next to the tag and/or add a new tag/s by selecting one or more tags from the dropdown list.
SSH KeyThe name of the SSH key file. Click on the link to download the SSH key.
HostThe IP address/URL of the ZEN Master host.
UsernameThe username assigned for this device in ZEN Master.
Tunnel PortThe port on the ZEN Master server assigned for communication with the Zixi-enabled device.
OpenA link to the device’s console.
Events Configuration ProfileOnly relevant for Videon type. The Events Configuration Profile that was assigned to this Videon remote access device. Events Profiles are used to customize the way that Events are handled in ZEN Master.

Events tab

A log of the events that were generated in ZEN Master in relation to the selected remote access profile. To learn about viewing event logs in ZEN Master, see Events. Click Quick Report to generate a report of events related to this device and download the .xls file.

Notes tab

Shows free-form notes relevant to the Feeder.