Summary

The following are some of the main points covered in this guide:

• For any object within the ZEN Master system, Warnings, Errors, and Alert Notification Emails, are controlled by the Event Profile.

• An Event Profile contains a table of rules dictating how the ZEN Master alerting system reacts to each of the various state changes of resources and streaming objects.

• These profiles are not actually applied until they are associated with the various resources or streaming components within ZEN Master during the object's configuration.

• Each rule can be edited independently, depending on the rule type any issue being caught by the rule can be:

  • Completely ignored and disabled.

  • Entered in the Event Log without impact the status of the object or generating alerts.

  • Elevated to a warning based on the number of events within a time window or some defined threshold.

  • Escalated to a full error when the event count reaches a defined number, or an upper threshold is reached.

• Editing a rule and saving will propagate the change to all objects actively using the profile. Applying a new profile will update the rule of all selected objects. Neither change will interrupt an active stream or cause a restart.

• Email notifications are generated on Error or Ok Status changes. Each of which can be independently disabled in each rule of the Event Profile.

• Alert notification emails are sent only to Users or Groups assigned to Roles with email receipt permissions (see Account Management documentation) on a given object.