The Health score for Sources is a predictor of stream quality for the coming two hour period. The health score is determined based on ML algorithms (part of Zixi's Intelligent Data Platform) that assess over 100 measurements of the Source's performance. A score from 0 to 100 indicates the overall health of the Source. A low health score indicates a likelihood of an offline event or packet loss occurring within the next two hours.
The Health graph shows the Health score as well as the measures that contribute to the determination of the Health score.
Health score is an add-on feature that needs to be activated in your ZEN Master account in order for the data to be shown.
Health score is only available for Zixi Sources.
ZEN Master shows data for the following parameters in the Health graph:
- Health Score – a score from 0 to 100 indicating the health of the Source, as a predictor of stream quality over the coming two hours.
- Not Recovered – the count of not recovered packets.
- Network Congestion – a measurement of network congestion.
- Offline Prediction – a score from 0 to 100 predicting the likelihood of an offline event occurring in the coming two hours.
- Not Recovered Prediction – a score from 0 to 100 predicting the likelihood of packet loss occurring in the coming two hours.
- Network Anomaly – a score from 0 to 100 indicating the degree of anomalous activity occurring on the Source.
You can get additional information about the main metrics that contributed to the fluctuation of the Health Score at a particular time period by selecting a time period (up to 2 hr) on the graph and clicking on Explain Offline or Explain not Recovered Predictions. This opens a bar graph showing the main metrics that fluctuated at that time and the extent to which they contributed to the change in Health Score.