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If you have selected the Allow pre-registered users only option you will need to manually pre-register the users as described below.

To pre-register a user:

  1. In ZEN Master, go to Account Management > Users.

  2. Click +Add.

  3. In the Name field, enter a name for the user.

  4. In the Email field, enter the user's email. This email must match the email registered in Azure.

  5. Under Authentication Type, select Single Sign-on.

  6. Click Save.
    The user will be created and added to the list of users. Notice that under the Single Sign-on column the status is "pending" until the user connects for the first time through Azure.

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