Zixi Support personnel can access your system in order to help you to resolve issues that arise. You can control whether to allow/block access to Zixi Support personnel.
To allow/block access to Zixi Support personnel:
In the main navigation, click Account Management > Single Sign-On. The Single Sign-On screen is displayed.
To allow/block access, select/deselect the Allow Zixi support access checkbox . Changes are saved automatically.