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User accounts are set up by an administrator with an initial password. The user can change the password from the My Account tab after logging into the system.

To add a user:

  1. In the main navigation, click Users & Roles > Users.
  2. On the Users tab, click + Add User.
    The Add New User screen is displayed:
  3. In the Name field, enter a name for the new user.
  4. In the Email field, enter the email of the new user.
  5. In the Password field, enter the password that will be used by the new user. The Password must contain at least four alphanumeric characters. The password is case sensitive.
  6. In the Confirm Password field, type the identical Password that you entered in the Password field.
  7. If you would like to require the user to log in using the SSO (and not using ZEN Master credentials), select the SSO User checkbox.
  8. If you would like to give the new user Administrator privileges, select theĀ Administrator checkbox. An Administrator is authorized to view and edit all objects without need for assignment of specific roles. He can also manage SSH Keys, transcoding profiles and users.
    1. If you would like to activate the user's account, select the Enabled checkbox (default).

    If you create a User account but don't enable it then the account is saved in the system but the user won't be able to access the system until it is enabled.


  9. If you would like to require the user to reset his/her password upon initial login, select the Require password reset checkbox.
  10. Click Save.
    The new user is added to the list of Users.

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