Software transcoding does not require the installation of special hardware. The x264 codec needs to be enabled in the license provided by Zixi. To verify if the x264 license option is enabled, follow the instructions below.
To verify is the x264 license option is enabled:
In the Status page of the Zixi Broadcaster, under License Information (at the bottom of the screen), click on the message "Click here for full license details".
Under Limits, verify that the number of transcoders is greater than 0.
Under Features, verify that the x264 Transcoding option is enabled.