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- Make sure UDP traffic coming to and from the Zixi Feeder is not blocked.
- External firewall should allow communication on UDP port 2088 (inbound & outbound).
- Remote web management should allow TCP port 4200.
- Make sure outgoing TCP 80 to license.zixi.com and UDP 53 to your DNS server.
Bandwidth Availability
Verify that both the uplink and downlink internet bandwidth are sufficient to carry the feeds
Source/Destination Devices Compatibility
Verify that the MPEG-TS coming from your source device (Encoder/Mux/IRD/Playout, etc.) is compatible with the destination device (IRD/Playout/etc.).
Remote Connection
Allow SSH or TeamViewer Ver.10 remote connection details for Support issues.