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 To login to ZEN Master:

1. In your web browser, navigate to: https://<customer_id>.zen.zixi.com. 
   A user authentication window opens.


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2. If your account is configured for SSO, then the Sign-in screen offers the option to either sign in through your SSO account or using ZEN Master credentials.
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   Info
   Once your email has been associated with an SSO account you are no longer able to login to that account using ZEN Master credential.

   
   

3. To sign in using an SSO provider, click on the blue bar for the desired provider and follow the procedures for signing in using that service.

   Info
   The first time that you sign in using an SSO provider you will need to activate the account using your existing credentials for that provider.

   
   

4. To sign in using ZEN Master credentials,

   1. Click Sign In with ZEN Master credentials.
      The ZEN Master sign in window is displayed
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   2. In the Email field,
type
5. 1. enter your email address
and in
6. 1. .
   2. In the Password field,
type
7. 1. enter the password that
has been provided by a
8. 1. you received from your Zixi representative.
9. Click OK. Login.