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Zixi Support personnel can access your system in order to help you to resolve issues that arise. You can control whether to allow/block access to Zixi Support personnel.

To allow/block access to Zixi Support personnel:

  1. In the main navigation, click Settings > Account Settings.
    The Account Settings screen is displayed.
  2. To allow/block access, select/deselect the Allow Zixi support access checkbox .
    Changes are saved automatically.

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