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 To login to ZEN Master:

  1. In your web browser, navigate to: https://<customer_id>.zen.zixi.com
    A user authentication window opens.
    Image RemovedIf your account is configured for SSO, then the Sign-in screen offers the option to either sign in through your SSO account or using ZEN Master credentials.
    Image Added
  2. In the Email field, type your email address and in the Password field, type the password that has been provided by a Zixi representative.

    Info

    Once your email has been associated with an SSO account you are no longer able to login to that account using ZEN Master credentials.


  3. Click OK.          
Info

If you forgot your password you can generate a new password by clicking Forgot Password? > Send Email.


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