If you want to activate your license without an internet connection, you can upload a License File. To obtain a license file, please contact Zixi Support at support@zixi.com.
To Load the License File:
In the Status page of the Zixi Broadcaster UI, click Options in the menu bar. The drop-down menu is displayed.
Click Load License. The directory of the local drive opens.
Navigate to the License File and click Open. A prompt window instructs you to Reload the license to activate the license.
Click again on Options and select Reload Licenses from the dropdown menu
. The Zixi Broadcaster is enabled.
Reloading the License
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To reload the license:
- In the Status page of the Zixi Broadcaster UI, click Options in the menu bar. The drop-down menu is displayed.
Click Reload License.The Zixi Broadcaster is enabled
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Upgrading the Product Version (Linux)
When a new version of ZEC becomes available, you will receive a new installation archive file (.tar.gz file) from your Zixi representative to upgrade your Zixi Broadcaster software. It is recommended to perform the installation within a "maintenance window" and notify end users that the streaming will be momentarily interrupted. The upgrade process may last a few minutes after which the streams will be automatically resumed.
Downgrading from this release to previous versions will no longer be possible through the web UI. Downgrading is still possible via the normal software installation mechanisms.
To upgrade the version:
- In the Status page of the ZEC UI, click Options in the menu bar. The drop-down menu is displayed.
- Click Upgrade.
- Select the relevant installation archive file (.tar.gz file) and click Open. The installation process will begin. The process may take up to a few minutes. During the process, the streams and the management UI will not be available. After the upgrade, all streams will be automatically resumed
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