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User accounts are set up by an administrator with an initial password. The user can change the password from the My Account tab after logging into the system.

To add a user:

1. In the main navigation, click Users & Roles Account Management > Users.
2. On the Users tab screen, click + Add User.
   The Add Create New User screen is displayed:
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3. In the Name field, enter a name for the new user.
4. In the Email field, enter the email of the new user.
5. Under Authentication Type, select the manner in which you would like the User to sign in. Options are: Single Sign-On or ZEN Master.
6. If you selected ZEN Master, then continue with the following procedure. If you selected Single Sign-On, then proceed to the step 7.
   
   • In the New Password field, enter the password that will be used by the new user. The Password must contain at least four alphanumeric characters. The password is case sensitive.
   • In the Confirm New Password field, type the identical Password that you entered in the New Password field.
   • If you would like to require the user to
   log in using the SSO (and not using ZEN Master credentials)
   • reset his/her password upon initial login, select the
   SSO User
   • Require password reset checkbox.
7. If you would like to give the new user Administrator privileges, select the Administrator checkbox. An Administrator is authorized to view and edit all objects without need for assignment of specific roles. He can also manage SSH Keys, transcoding profiles and users.

8. If you would like to activate the user's account, select the Enabled checkbox (default).

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   If you create a User account but don't enable it then the account is saved in the system but the user won't be able to access the system until it is enabled.

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9. In the Groups field, select from the drop-down list the Groups you would like to require the user to reset his/her password upon initial login, select the Require password reset checkboxthe User assigned to.
10. In the Roles field, select from the drop-down list the Roles you would like to assign the User.
11. Click Save.
    The new user User is added to the list of Users.